Shipping and costs
Shipping costs
Free delivery from a value of CHF 180.00
A Mail (letter)*: CHF 6.70
A Mail (parcel)*: CHF 7.90
B Mail (letter)*: CHF 5.50
B Mail (parcel)*: CHF 6.90
Registered: CHF 12.90
Quickpac Prio: CHF 6.85
Quickpac Eco: CHF 5.95
* depending on weight and size shipping as letter or parcel is possible.
There are no customs duties for deliveries to Liechtenstein.
Delivery service
All orders are delivered by Swiss Post.
Delivery within Switzerland and Liechtenstein only.
Damage in transit
Despite all due diligence, deliveries can be damaged in transit. We will of course reimburse you for any items damaged in transit. Please note that we can only give you a refund for damaged contents if you complain to us as soon as you receive the goods.
Returns
Please inform us by [email protected] or phone (+41 (0) 043 55 00 555), before you return items to us.
Returns should be sent to the following address:
Vision Group AG
mclinsen
Neugutstrasse 52
CH-8600 Dübendorf
Thank you for your cooperation.