Shipping and costs

Shipping costs

Free delivery from a value of CHF 180.00

For orders below CHF 180.00, a flat-rate shipping surcharge for B Mail or A Mail will be added within Switzerland and Liechtenstein. These costs are added to the order costs on the order overview page. There are no customs duties for deliveries to Liechtenstein.

Delivery service

All orders are delivered by Swiss Post.

Delivery within Switzerland and Liechtenstein only.

Damage in transit

Despite all due diligence, deliveries can be damaged in transit. We will of course reimburse you for any items damaged in transit. Please note that we can only give you a refund for damaged contents if you complain to us as soon as you receive the goods.

Returns

Please inform us by [email protected] or phone (+41 (0) 043 55 00 555), before you return items to us.

Returns should be sent to the following address:

Vision Group AG
mclinsen
Neugutstrasse 52
CH-8600 Dübendorf

Thank you for your cooperation.

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Our Qualities

  • More than 1 million contact lenses in stock
  • Branded lenses obtained directly from the manufacturer
  • Fifty years of experience in the contact lens business
  • Specialist expertise thanks to our optician background

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